What does Renvoy do?
Renvoy is an AI agent that handles, answers and qualifies incoming WhatsApp messages. It replies with your business's real catalog, builds a profile of each customer, and your team works from its own inbox.
AI agent for WhatsApp
Your WhatsApp, answered with your catalog.
Renvoy is an AI agent for businesses that serve customers on WhatsApp: it replies with your real catalog, keeps each customer's details in order and decides when to hand the conversation to someone on your team.
Urban GoodsWhatsApp
- Hi! Do you have the urban backpack? How much is it?
- Hi Sofía! Yes: the 20 L urban backpack is $49, in black and olive green.
- It's for the office. Do you ship?
- Yes, we ship nationwide. The cost depends on your postal code.
- I'll take 2, one of each color. Can I pay by bank transfer?
- Great! I'll connect you with someone from the team to arrange payment and shipping.
- Renvoy handed the conversation to your team
- Hi Sofía, this is Ana from Urban Goods. Here are the transfer details.
How it works
From the first question to your team, without losing a thing.
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Answers with your catalog
It answers WhatsApp messages with your business's real products and prices.
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Builds a profile of each customer
It qualifies each inquiry and notes what the customer is looking for, so your team has it at hand.
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Hands the conversation to your team
When a person is needed, the agent hands the conversation to your team, who pick it up from their own inbox.
What your team sees
All your conversations in your own inbox.
Your team sees every conversation, who is handling it and the customer's profile alongside.
Your catalog
The information it answers with is yours.
By hand
Add products, prices and answers one by one.
From a URL
Import your catalog and knowledge base from a web page.
From PDFs and images
Renvoy extracts the information from the files you upload.
Each business has its own workspace, isolated from the others.
Getting started
We set it up with you.
Message us on WhatsApp
Tell us about your business.
We create your workspace
The Renvoy team creates your business's workspace and assigns its number.
Your team logs in
We create your first admin and your team starts working.
Frequently asked questions
What you need to know to get started.
Which channel does Renvoy use?
Renvoy works on WhatsApp. It's the only channel it uses.
How do I load my catalog?
You can add your catalog and knowledge base by hand or import them from a URL. Renvoy also extracts information from PDFs and images you upload.
When does a person take over the conversation?
Renvoy decides when to hand the conversation to a person. Your team picks it up from its own inbox.
How do I sign up for Renvoy?
Message us on WhatsApp. The Renvoy team sets you up: it creates your business's workspace, assigns its number and creates its first admin. You can't sign up on your own.
Is there public pricing?
There's no public pricing for now. Message us on WhatsApp to talk about your business.
Let's talk about your business.
Message us on WhatsApp and we'll walk you through getting started.
Message us on WhatsApp